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FAQ
General
Setting up FAQs
I’m not sure if I want to sell my jewelry. Can I come in for a consultation?
Yes, you may make an appointment for a consultation. Verbal appraisals are free, but written appraisals are subject to a fee.
What types of jewelry do we buy?
How do we determine the value?
Do I need to come in or can I email a picture of the jewelry that I would like to sell?
Do I need to make an appointment or can I just walk-in?
What kind of documents do I need?
When I bring in my jewelry, will it be examined in front of me?
Would your company unmount my diamonds for me, or do I have to un-mount them myself?
Once I give you my jewelry, how long does it take to receive payment?
What methods of payment do you offer?
What is the advantage over auction houses or pawn stores?
What is the process that takes place once I decide I want to sell the jewelry to your company?
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